Refund and Returns Policy
Our refund and returns policy lasts 30 days from the date of purchase.
If 30 days have passed since your order, we unfortunately can’t offer you a refund or exchange.
Please note that we do not offer refunds or exchanges for change of mind.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
If your order arrives faulty or damaged, please contact us within 5 days of receiving it so we can help resolve the issue quickly.
Non-returnable items
Gift cards
Downloadable ebooks, masterclasses and PDFs
These digital and gift products are non-refundable once purchased.
Refunds
To request a refund, please email support@boobtofood.com with your order number and reason for return.
We’ll provide a return shipping address.
Please note: return postage is at your cost unless the item arrived damaged or defective.
Once your return is received and inspected, we’ll notify you by email whether your refund has been approved.
If approved, your refund will be processed to your original payment method within 10 business days.
Damaged or Defective Items
If your book or product arrives damaged, please email support@boobtofood.com within 7 days of receiving your order.
Include your order number and a clear photo of the damage.
We’ll happily arrange a replacement or full refund, including shipping costs, once the issue has been confirmed.
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company — it may take time before your refund is officially posted.
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Contact your bank — there is often some processing time before refunds appear.
If you’ve done all this and still haven’t received your refund, please contact us at support@boobtofood.com.
Sale Items
Only regular-priced items may be refunded.
Unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item for the same one, please email support@boobtofood.com with your order number and a photo of the damage.
Return Shipping
You’ll be responsible for paying your own shipping costs when returning an item, unless it arrived damaged or defective.
Depending on your location, delivery times for exchanges may vary.
We recommend using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee receipt of returned items.
Contact
For any questions or concerns regarding refunds or returns, please contact our friendly team at support@boobtofood.com. We’re here to help.
